Last Updated: 20 November 2024
1. Introduction
Welcome to Shelter Now, a global platform designed to provide users with real-time access to information about safe locations ("Shelters") during emergencies. These Terms and Conditions (the "Terms") outline your rights and responsibilities when using our services ("Services") provided via the Shelter Now ("App").
2. Acceptance of Terms
By accessing and using Shelter Now, you agree to be bound by these Terms. These Terms apply worldwide, and you are responsible for complying with all applicable local and international laws. If you do not agree with any part of these Terms, you must not use the App.
3. Description of Service
Shelter Now enables users to locate, share, and review emergency shelters worldwide. The app provides a platform for users to contribute information about shelters suitable during various emergencies. Please note that Shelter Now is not responsible for verifying the real-time accuracy or safety of user-generated shelter locations.
4. User Responsibilities
Users must ensure that all information they post is lawful and accurate within their country of residence and the countries where the information is accessible. Users are prohibited from submitting false, harmful, or misleading information. Content should only relate to emergency shelters, and all submissions must be in English.
5. Community-Added Content and Location Accuracy
Shelter Now includes shelter locations added by the community and verified data sources. While we make efforts to validate shelter information, these locations may change, and we cannot guarantee accuracy or ongoing availability. Shelter Now does not take responsibility for your use of or reliance on community-contributed locations, as these may be subject to modification.
6. Prohibited Locations for Shelters
Users are prohibited from posting shelters located on private property without consent, military zones, government buildings, or any place where sheltering may be illegal. Failure to comply with this rule can result in account restrictions or bans.
7. Disclaimer of Liability
Shelter Now provides information as a convenience and does not endorse or guarantee the safety, accuracy, or legality of any shelter locations shared on the platform. We are not liable for any harm, loss, or damages that may arise from using shelter locations or services. Always assess conditions and risks independently before using any shelter location.
8. Content Verification
Shelter Now collaborates with governmental and non-governmental organizations to verify official shelter listings. For community-contributed shelters, our team performs content checks but cannot physically verify each location. Consequently, Shelter Now cannot guarantee the authenticity of all content provided.
9. Intellectual Property Rights
All intellectual property rights in Shelter Now and its content belong to Shelter Now or its licensors and are protected under international copyright laws. No part of the app may be reproduced or used without prior permission.
10. User Privacy
Shelter Now is designed with privacy in mind. Minimal user data is collected, primarily for functionality purposes, such as device identifiers and location data. For further information, please refer to our Privacy Policy.
11. User Localization
To provide location-specific shelter information, the app requires access to your device’s location services. Please note that your location is used solely for improving your app experience and is not stored.
12. User Banning Policy
We reserve the right to ban users for violations, including spamming, illegal activities, or misconduct. Bans are enforced by blocking device identifiers to maintain platform integrity.
13. Changes to Terms
Shelter Now may revise these Terms to reflect changes in services or legal requirements. Significant updates will be communicated, and users are encouraged to review the Terms periodically.
14. Limitation of Liability
Shelter Now, its affiliates, partners, and employees are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the Services, the accuracy of shelter information, or any third-party content.
15. Content Restrictions
Users may not post content that is sexual, abusive, harmful, illegal, or unrelated to emergency shelters. Shelter Now reserves the right to remove inappropriate content and take disciplinary action against users who violate these terms.
16. Privacy Policy & Terms and Conditions
By using the app, you agree to Shelter Now’s Privacy Policy and these Terms. Familiarize yourself with these documents to understand our data practices and legal framework.
17. Company Information
Shelter Now operates in compliance with EU data protection laws. All activities are conducted in alignment with international standards.
18. Contact Information
For questions or concerns regarding these Terms, please contact us at contact@shelternow.app.